Terms of service.
Cancellation Policy
We know sickness, injuries and life in general happens but to ensure business sustainability we have a strict cancellation policy outlined below.
Cancellation within 24 or 48hrs of booked session and session rescheduled within the same week - no charge.
Cancellation within 48hrs of booked session without session rescheduled for same week - 50% of session fee to be charged.
Cancellation within 24hrs of booked session without session rescheduled for same week - 100% of session fee to be charged.
If you have paid in advance the appropriate amount will be deducted from your balance.
If we cancel the session - no charge.
We will do everything we can to reschedule within the same week but please be aware spaces are limited when our schedule is near full.